Frequently Asked Questions

What are the dimensions of your leg lamps?

• 50" Deluxe Full Size Lamp
• Assembled - 50" in height
• Lamp Base - 8.25" diameter wood base
• Weight Assembled ~ 16 pounds
• Shade ~ 15" H x 21" diameter at the widest point
• 45" Full Size Leg Lamp
• Assembled - 45" in height
• Lamp Base - 9.25" diameter wood base
• Weight Assembled ~ 13 pounds
• Shade ~ 15" H x 17" diameter at the widest point
• 26" Deluxe Desktop Lamp
• Assembled - 26" in height
• Lamp Base - 6" diameter wood base
• Weight Assembled ~ 6 pounds
• Shade ~ 8" H x 10" diameter at the widest point
• 20" Leg Lamp
• Assembled - 20" in height
• Lamp Base - 5" diameter plastic base
• Weight Assembled ~ 5 pounds
• Shade ~  7.5" H x 10" diameter at the widest point

What are the dimensions of the cardboard boxes?

• 50" Cardboard Boxes
• Leg Box 
• Dimensions - 41"x11"x10"
• Weight - 11 pounds
• Shade Box
• Dimensions - 21"x21"x15"
• Weight - 5 pounds
• 45" Cardboard Boxes
• Leg Box
• Dimensions - 35"x12"x10"
• Weight - 8 pounds
• Shade Box
• Dimensions - 17"x17"x15"
• Weight - 4 pounds
• 26" Cardboard Box (contains leg and shade)
• Dimensions - 24"x13"x12"
• Weight - 6 pounds

What are the dimensions of the wood crates?

• 50" Full Size Crate (contains leg and shade)
• Dimensions - 43"x 26"x 24"
• Weight (Empty) - 70 pounds
• 45" Full Size Crate (contains leg and shade)
• Dimensions - 38"x 23"x 22"
• Weight (Empty) - 32 pounds
• Leg Only Crate (Same size for 45" and 50" leg)
• Dimensions - 43"x 15"x 14"
• Weight (Empty) - 32 pounds
• 26" Crate (contains leg and shade)
• Dimensions - 24"x 15"x 13"
• Weight (Empty) - 20 pounds

Do you have a wood crate option for the 20" lamp?

• Not at this time.

How many boxes does my lamp ship in?

• Full size lamps ship in 2 boxes.
• Please note, Fragile boxes are for shipping purposes only. They can get dirty and marked up by carriers.
• We do not have replacement boxes available. 
• Although shipped together, it's possible the leg and shade may deliver on different days. Please check the tracking on both parcels for delivery times.

What kind of light bulbs does my lamp use?

• 45" and 50" Lamp
• Top Bulb - 60W Type A Base
• Internal Bulb - 15W Type B Base
• 26" Lamp
• Top Bulb - 60W Type A Base
• Internal Bulb - .5W Type C Base
• 20" Lamp
• Top Bulb - 40W Type A Base
• Internal Bulb - 1W Type C Base

Is there a video to help me change my bulbs?

• I'm glad you asked! Here is a link to our YouTube channel, you will find the various videos you need here!

What is your return/exchange policy?

• Please click on the link here!

Can I buy tickets online?

• Important Notice: Digital Ticketing

  We are excited to announce our transition to digital ticketing! 

  Please purchase all admission online.

  Any paper tickets must be used by the end of calendar year 2024. Please contact us prior to your arrival to make things easier to get you on a tour for guided tour days.

• Please visit HouseFromAChristmasStory.com for admissions details. 

How can I stay in the A Christmas Story House overnight?

• We triple dog dare you to spend the night in the House from A Christmas Story! Reservation details can be found here!

How long does my order take to ship?

• Please check out shipping info for both domestic and international orders on our shipping page here.